Contact Us

Contact Our Experts

If you have a question about our luxury sofa beds, sofas, armchairs, handmade beds or accessories then please contact us to talk to our experts. From this page you can explore our FAQs or contact us using the website form or by phone.

Please note: we are open as normal on bank holidays.

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FAQs

If you’ve got questions, we’ve almost certainly got the answers in our extensive FAQ section. If you still can’t find an answer to your question, then please contact us and one of our experts will be sure to assist.

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Call Us

020 8939 3800

Monday - Friday 9:00am - 5:00pm (including bank holidays)

Option 1: Retail & Customer Service Experts
Option 2: Delivery Queries
Option 3: Aftercare Support

Visit Us

Introducing the new Willow & Hall personalisation space – the perfect place to join us for a cup of tea and design your perfect piece of British handmade furniture. Visits are by appointment only, so please call or contact us using the form on this website to book your exclusive appointment.

Location: Twickenham
Opening Hours: Monday-Friday 10am – 4pm (by appointment only)
Designs On Show: Atworth 3 Seater Sofa Bed in Stain Resistant Broad Weave Linen Oat, The Heywood 2 Seater Sofa Bed in House Velvet Hunter
Cushion Options: Reflex Foam, Siliconized Hollow Fibre, Feather-Wrapped Foam
Mattress Options: Open Sprung, Pocket Sprung, Memory Foam
Fabric On Show: Sapphire, Fern, Oatmeal, Seashell, Forest, Kale, Stone, Denim, Candyfloss, Vintage Rose, Lagoon, Bronco, Nimbus, Haven, Bloom, Seafoam