Contact Our Experts
If you have a question about our luxury sofa beds, sofas, armchairs, handmade beds or accessories then please contact us to talk to our experts. From this page you can explore our FAQs or contact us using the website form or by phone.
Please note: our phone lines are closed on bank holidays.
FAQs
If you’ve got questions, we’ve almost certainly got the answers in our extensive FAQ section. If you still can’t find an answer to your question, then please contact us and one of our experts will be sure to assist.
Call Us
020 8939 3800
Monday - Friday 9:00am - 5:00pm (excluding bank holidays)
- Option 1: Retail & Customer Service Experts
- Option 2: Delivery Queries
- Option 3: Aftercare Support
Visit Us
The new Willow & Hall personalisation space will be opening on Tuesday 27th October – the perfect place to join us for a cup of tea and to design your perfect piece of British handmade furniture. Visits are by appointment only, so please call or contact us using the form on this website to book your exclusive appointment.
- Location: Westbury, Wiltshire
- Opening Hours: Monday-Friday 10am – 4pm (by appointment only)
- Designs On Show: Appley, Atworth, Ashwell, Buttermere, Deverill, Foxham, Foxcote
- Cushion Options: Reflex Foam, Fibre-Filled, Feather-Wrapped Foam
- Mattress Options: Open Sprung, Pocket Sprung, Memory Foam
- Fabric On Show: All fabrics available to view

If you would like further information, fabric samples, images or to loan a design please contact press@willowandhall.co.uk

Please register here or contact us at trade@willowandhall.co.uk if you have an enquiry or are interested in placing a trade order.