Trade Membership

As a Willow & Hall trade customer you will be supported by our expert team who are experienced in selecting the ideal products for interior designers, hoteliers, architects and many other businesses. They will guide you through our beautiful British Luxury Sofa Beds, sofas, Luxury Armchairs, Handmade Beds or accessory designs and personalisation options, including a curated edit of over 150 fabric options, to ensure we meet your brief.

APPLY FOR A MEMBERSHIP

To register for a trade account please complete and send the form below. Your Account Manager will be in touch within 1-2 working days to confirm the opening of your account.

By submitting this form you agree to our terms and conditions and privacy policy..

FAQ s

  • WHO CAN REQUEST TRADE MEMBERSHIP?

    Our trade accounts are usually for interior designers, hotels, architects and other similar businesses. If your business doesn’t meet this criteria then please still fill in the registration form above as we would welcome the opportunity to discuss your project with you and see if we can still help.


    HOW TO APPLY FOR TRADE MEMBERSHIP?

    Please complete and send the registration form above. Your Account Manager will then confirm within 1-2 working days that your account has been opened. If you require your account to be activated sooner than this please call our trade team on 020 8939 3800.


    HOW TO PLACE AN ORDER?

    Please complete and send the registration form above. Your Account Manager will then confirm within 1-2 working days that your account has been opened. If you require your account to be activated sooner than this please call our trade team on 020 8939 3800.


    WHAT PAYMENT OPTIONS ARE OFFERED?

    Payment must be made by bank transfer.

  • CAN FURNITURE BE ORDERED FOR COMMERCIAL PROPERTIES?

    If your order is for commercial use then it is your responsibility to ensure that it meets industry specifications (e.g. Crib 5 for hotels). Some of our fabrics already meet these specifications and others can be treated on request. Please email or speak to your Account Manager for further information.


    HOW MUCH IS DELIVERY?

    Our standard delivery charge for UK Mainland orders of £70 will be charged for orders with up to three products. For larger orders of more than three products, £70 will be charged for the first three items and an additional £70 per product after that.


    IS INTERNATIONAL DELIVERY AVAILABLE?

    We currently only offer delivery to UK Mainland addresses however, for non-UK Mainland and International orders, our delivery experts can also deliver to a port/ shipping company of your choice.

  • CAN THE FULL FABRIC COLLECTION BE ORDERED?

    We have a curated edit of over 150 fabric options. We can send all of these if specifically required however we prefer to work with our trade customers to understand their needs and put together a bespoke sample pack.


    CAN BESPOKE FABRICS BE USED?

    If you would rather use your own fabric instead of choosing one from our collections, we are able to offer bespoke upholstery on any of our designs. A sample of your fabric will need to be checked by our craftsmen before you place your order. Normally this can be done by emailing a photo, but in rare cases we may need to ask you to send a sample of your fabric to the workshop. This will allow our craftsmen to see and feel the fabric to confirm they are confident it will look beautiful on your chosen design.


    HOW TO VIEW T&CS?

    To view our trade terms and conditions please click here.

NEED MORE HELP?

If you have any further questions, or require assistance with your trade account or order, please contact your
Account Manager or a member of our trade team.